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Shop FAQ

Printing
All images are printed on 260gsm Gloss Paper, please allow up to 5 days processing for your print to be made and shipped

Shipping
Australia -
A flat rate of $10.50 is charged for shipping within Australia, estimated shipping times between 3-5 days. Tracking will be provided to you when order is shipped. 

International -
Untracked shipping is $15.00
Untracked shipping with extra cover for loss or damage $25.00
Tracked shipping is $45.00 anywhere in the world
Sent via Australia Post Air Mail with an estimated delivery time between 10-15 working days

What if my parcel is lost or damaged during shipping?
Once a parcel is sent with the carrier, it is completely out of our hands.
If you have selected shipping that does not include tracking or extra cover for loss or damage, unfortunately it can be very hard to locate your parcel if it has been lost.
We will do everything we can to try and find the parcel, however if it cannot be located, unfortunately we will be unable to refund your order. 
If you have selected tracked shipping, we will be able to locate your order with the carrier. If they have lost it, compensation will be offered and your order refunded.

Returns
Returns are not accepted on change of mind. 
If your item is damaged, please contact kellymkr@live.com.au with an image of the damage.